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ADM-201 Actual Exam & ADM-201 Exam Guide & ADM-201 Practice Exam

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What Topics Are Covered in ADM-201 Exam?

This Salesforce Administrator certification exam evaluates the candidate's knowledge and competency in a long list of technical domains such as:

Management of Activities and Collaboration — In this domain, candidates need to detail the benefits of activity management and talk about the aspects of Chatter like feed, security features, and the following.
Data Management — This segment tests whether candidates know what to consider before transferring, updating, and massively removing pieces of data. It also checks how well candidates can identify data management tools, describe the benefits of data tools for validation, and know the different backup options available.
Desktop and Modern Administration — For this domain, examinees need to talk about what the Salesforce mobile application can do and also be familiar with the options available when installing and syncing the Salesforce lightning for outlook.
Common & Custom Objects — For this topic, candidates must be able to define the standard architecture of objects, know how to edit fields and layouts of pages for custom and standard objects while realizing the impact of removing fields, and decide how to design and designate layouts of pages, types of records, and processes for various businesses for common and custom items.
Sales & Marketing Apps — Here, examinees need to identify the requirements and impacts of the sales, use opportunity tools to point out the right sales productivity options, know when to use different products alongside Books for Pricing, be aware of the power of automation tools & campaign maintenance, and know what can be done using the Salesforce content.
Service as well as Support Apps — In this area, test-takers must explain the characteristics of managing cases, show how to automate case management, describe what can be done using the Salesforce knowledge, and finally, detail the power of Salesforce communities.
App Exchange — In this final portion, candidates must show they know when to and when not to deploy AppExchange applications.
Security Features & Access — This objective involves describing all the security controls deployed by an organization, adopting the right security measures that are based on the characteristics of the Salesforce sharing model, determining the right way to use custom profiles or permissions taking into account the large numbers of profile settings, and describing how templates for communication, dashboards as well as various reports can be secured and organized with the aid of folders.
Workflow as well as Process Automation — Here, candidates need to choose the perfect automation solution given the process or workflow and have an understanding of the capabilities of the processes for approval.

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Salesforce ADM-201 certification is a valuable credential that can help professionals advance their careers in the Salesforce ecosystem. Salesforce Certified Administrator certification is ideal for individuals who have experience in Salesforce administration and want to demonstrate their expertise to employers and clients. Additionally, the ADM-201 Certification can help professionals stand out in a competitive job market and increase their earning potential.

Salesforce Certified Administrator Sample Questions (Q188-Q193):

NEW QUESTION # 188
Which of the following is an automated process your organization can use to approve records in Salesforce.com?

A. Validation Process
B. Workflow Rules
C. Approval Process
D. Record Types

Answer: C

NEW QUESTION # 189
A user profile gas login hour restrictions set to Monday through Friday, 8:00 a.m. to 5:00 p.m. The user logged in at 4:30 p.m. on a Tuesday and it is now 5:01 p.m.
Which application behavior should the user expect?

A. The user will be logged out and any unsaved work-in-process will be saved.
B. The user will be able to continue working and start new sessions.
C. The user will be logged out and any unsaved work-in-process will be lost.
D. The user will be able to continue working, but will be unable to start any new sessions.

Answer: C

NEW QUESTION # 190
The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their websites. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose.
How should an administrator configure this requirement?

A. Create one auto-response rule. Configure three rule entry criteria and set a filter for case priority.
Select the appropriate email template for each rule entry.
B. Add three auto-response rules. Configure one rule entry criteria for each rule and set a filter for case priority. Select the appropriate email template for each rule entry.
C. Configure one workflow rule that fires when cases are created. Add a filter for case priority. Select the appropriate email template for the rule.
D. Include three assignment rules that fire when cases are created. Add a filter for case priority. Select the appropriate email template for each rule.

Answer: A

Explanation:
Explanation
Auto-response rules are used to automatically send email responses to lead or case submissions based on the criteria you define. You can create one auto-response rule per object (lead or case) and configure multiple rule entries with different criteria and actions within that rule. To meet the requirement of sending different email notifications based on case priority, you need to create one auto-response rule for cases and configure three rule entries with filters for low-priority, medium-priority, and high-priority cases respectively. Then you need to select the appropriate email template for each rule entry action. References:
https://help.salesforce.com/s/articleView?id=sf.customize_leadsautor.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_casesautor.htm&type=5

NEW QUESTION # 191
Customizable Forecasting cannot be enabled for use with Custom Fiscal Years

A. True
B. False

Answer: B

Explanation:
Section: Volume H

NEW QUESTION # 192
A previous Administrator is no longer at Universal Containers, but still owns many records and is the Default Workflow user.
Which security measure should the new Administrator take?

A. Reset the password for the previous Administrator user.
B. Delete the previous Administrator user.
C. Freeze the previous Administrator user.
D. Deactivate the previous Administrator user.

Answer: D

Explanation:
Section: Volume J

NEW QUESTION # 193
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