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Certinia PSA-Sysadmin Exam Syllabus Topics:

Topic
Details

Topic 1

Automated Jobs & Scheduled Maintenance: In this section, the focus is on how to schedule Jobs

Topic 2

PSA Custom Settings, Configuration Groups, and Metadata: This section covers Lightning Components & Visualforce Pages, how to manage Lightning Pages, use Field Sets to Customize Lightning and
or Visualforce Pages, PSA Configuration Groups, Manage Configuration Groups, PSA Custom Settings, Review & Maintain Existing Custom Settings, and creating
importing Regions-Practices-Groups.

Topic 3

User Management: This section covers Security, how to manage User Access by Assigning & Managing, Permission Controls, User Access by Assigning Permission Controls, Workspaces, how to assign Workspaces to New Users, and how to maintain workspaces to Reflect Personas within the organization.

Topic 4

Schedule
Review
Delete Scheduled Jobs According to Business Needs; Perform Routine Cleanup, Configuration in 'Actuals Configuration Group' and Set Mode for Calculation, and App Log Maintenance.

Topic 5

Configuration Management: In this section, the topics covered include General Configuration & UX customization, Customize Page Layouts, configuring Task Time Entry Mode, and creating Report and Dashboard Folders.

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Certinia PSA System Administrator 2023 Sample Questions (Q39-Q44):

NEW QUESTION # 39
Where would you go to opt in for push updates, or to update the schedule of when an update will be pushed for FinancialForce applications?

A. System Administrator Workspace
B. Foundations Admin Agg
C. PSA Administration

Answer: B

NEW QUESTION # 40
You receive a requirement to add a secondary approval for Expense Reports whenever an Expense amount exceeds the set threshold amount.
How would you configure this?

A. Go to Setup > Approval Processes > Expense Reports > Create a new Approval Process with Entry Criteria for the Expense Amount
B. Go to Setup > Object Manager > Expense Reports > Lightning Page > Edit the "Approval Process" Component to add an Approval Step
C. Go to Setup > Custom Settings > Expense Settings > edit the "Secondary Approval" setting

Answer: A

Explanation:
To add a secondary approval for Expense Reports when the expense amount exceeds a threshold, follow these steps:
* Navigate to Approval Processes:
* Go toSetupin Salesforce.
* EnterApproval Processesin the Quick Find box.
* SelectApproval Processesunder Process Automation.
* Create a New Approval Process for Expense Reports:
* ClickNew Approval Processand selectUse Standard Setup Wizard.
* SelectExpense Reportas the object.
* Enter aProcess NameandUnique Name.
* Set Entry Criteria for High-Value Expense Reports:
* Define criteria where theExpense Amountfield is greater than the threshold value set by your organization.
* Example:Expense Amount > 1000.
* Define the Approval Steps:
* Step 1: Assign thePrimary Approval(e.g., Line Manager).
* Step 2: Create a conditional approval step for theSecondary Approval.
* Set entry criteria: Expense Amount > 1000.
* Assign approver (e.g., Finance Manager or CFO).
* Ensure that this step only triggers when the condition is met.
* Activate the Approval Process:
* ClickActivateto apply the approval workflow.
* FinancialForce PSA System Administration Guide
* PSA Approval Processes Configuration Documentation
References:

NEW QUESTION # 41
Your current setup of utilization automatically subtracts PSA Holidays from the total number of hours defined in a resource's "Work Calendar." How can utilization be configured so Holidays are not automatically subtracted?

A. Go to App Launcher > navigate to "Utilization Calculation" > select the calculation you want modified > set "subtract holidays from total hours" to false
B. Go to App Launcher > navigate to "PSA Administration" > select "Schedule Utilization" > Navigate to the Information section > set "subtract holidays from total hours" to false
C. Go to App Launcher > navigate to "Configuration Groups" > select "Utilization" > select "subtract holidays from total hours" > set to false

Answer: A

NEW QUESTION # 42
How would you determine what version of PSA your organization is on?

A. Go to Setup > Installed Packaqes > FinancialForce Central
B. Go to Setup > Installed Packages > PS Enterprise
C. Go to Setup > Installed Packages > PSA Core

Answer: C

Explanation:
* Where to Find the PSA Version
* Step 1:Navigate toSetupin Salesforce.
* Step 2:Search forInstalled Packages.
* Step 3:Look for"PSA Core"in the list of installed packages.
* Step 4:Check theversion numberdisplayed next to "PSA Core".
* Why Not PS Enterprise or FinancialForce Central?
* "PS Enterprise"includes additional components but does not display the main PSA version.
* "FinancialForce Central"is unrelated to PSA versioning.
* PSA Sys Admin Essentials Student Guide Fall 20 (2).pdf, Page 137.
References:

NEW QUESTION # 43
When setting up a Utilization calculation, what does the "Is Report Master" field mean?

A. In a Utilization calculation hierarchy based on Region hierarchy, this is the primary/highest job
B. Calculated utilization value from this job gets surfaced on the Contact record
C. Calculated utilization value from this job gets surfaced in the Resource Planner "Availability column"

Answer: B

Explanation:
The"Is Report Master"field in utilization calculation determines whether the results of the calculation are displayed on theContact (Resource) record.
* Purpose of "Is Report Master":
* Ifchecked, the calculated utilization values appear directly on theContact recordfor each resource.
* Ifunchecked, the utilization calculation is still processed but is not displayed on the resource's profile.
* Utilization Calculation Process:
* Utilization is calculated usingtimecards (historical utilization)andassignments (scheduled utilization).
* The system determines billable and available hours based onWork Calendarsand time-tracked activities.
* Common Use Cases:
* Organizations oftencheck "Is Report Master"to ensureresource utilizationis visible on Contact records for reporting purposes.
* If unchecked, utilization can still be accessed via reports and dashboards butwon't appear on the Contact record.
* Certinia PSA Utilization Calculation Guide
* PSA System Administration Essentials
References:

NEW QUESTION # 44
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